Privacy Policy

Effective Date: December 15, 2025

Kiwi Icecreams (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kiwiicecreams.com (the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Any information submitted through contact forms, inquiries, or feedback

1.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our Website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the Website
  • Referring URLs

2. How We Use Your Information

We use the information we collect for purposes including:

  • To operate, maintain, and improve our Website
  • To respond to your inquiries and customer service requests
  • To process orders and fulfill services
  • To send updates, promotional communications, or important notices (only if you opt in)
  • To analyze Website usage and trends
  • To comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze Website traffic. Cookies help us understand user behavior and improve our services.

You can choose to disable cookies through your browser settings; however, doing so may limit certain functionalities of the Website.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With trusted service providers who assist us in operating the Website or conducting our business
  • When required by law or legal process
  • To protect our rights, safety, or property, or that of our users

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent for data processing

To exercise these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Kiwi Icecreams
E.K. Foods Pvt. Ltd
Kinfra Food Processing Park, Plot No. 53A
Kakkanchery, Kerala, India – 673634
Email: care@ekfoods.com | info@ekfoods.com
Toll-Free: 1800 1230577